Shipping policy

Processing Time

We do our best to ship all orders within 5 business days.

Space Bear Bags is a small company of two and all products are handmade in small batches, so processing times may occasionally vary.

If you need an order expedited to meet a deadline, please leave an order note or send us a message. We will do our absolute best to accommodate whenever possible.

Shipping Estimates

Delivery estimates shown at checkout are provided by shipping carriers and are not guaranteed.

Weather, customs processing, carrier delays, holidays, and other factors may affect delivery times.

International Orders

We happily ship internationally where possible.

Please note that international orders are shipped at the customer’s risk once accepted by the carrier. While we strive to ensure safe delivery, Space Bear Bags cannot be responsible for customs delays, import restrictions, carrier delays, additional fees, taxes, duties, tariffs, or lost packages occurring during international transit.

Customers are responsible for understanding and complying with local import regulations and any applicable taxes or import requirements.

Countries We Do Not Ship To

Germany

Due to requirements under Germany’s Packaging Act (VerpackG), businesses shipping products into Germany must register, obtain packaging licensing, and complete reporting requirements.

Because our German order volume is currently very small, the required annual costs and administrative overhead are not practical for our shop at this time.

We may revisit this policy if demand increases in the future.

Russia

Space Bear Bags does not ship to Russia.

This is an intentional values-based business decision and reflects our opposition to the ongoing conflict in Ukraine and associated humanitarian impacts.

We may revisit this policy if circumstances change substantially.

Israel

Space Bear Bags does not currently ship to Israel.

This is an intentional values-based decision reflecting our concerns regarding the humanitarian situation affecting Palestinians and the ongoing conflict in the region.

We may revisit this policy if circumstances change substantially.